Privacy Policy

This Privacy Policy outlines how Physiatrix Wellness, located in Queensland, Australia, collects, uses, discloses, and manages personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information:
– We may collect personal information such as names, contact details, medical history, and health information, solely for the purpose of providing physiotherapy services.
– Personal information is collected directly from individuals or their authorised representatives, and only with their consent.

2. Use of Personal Information:
– Personal information is used for the primary purpose of providing physiotherapy services, including assessment, diagnosis, treatment, and ongoing care.
– We may also use personal information for administrative purposes, such as billing, appointment scheduling, and internal record keeping.

3. Disclosure of Personal Information:
– Personal information may be disclosed to healthcare professionals within Physiatrix Wellness involved in an individual’s care.
– We may also disclose personal information to third-party service providers, such as billing agencies or IT providers, who assist in delivering our services.
– Disclosure of personal information may occur with consent, or as required or permitted by law.

4. Data Security:
– Physiatrix Wellness takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
– We implement security measures such as encryption, password protection, and restricted access to ensure the confidentiality and integrity of personal information.

5. Access and Correction:
– Individuals have the right to access and correct their personal information held by Physiatrix Wellness, subject to certain exceptions allowed by law.
– Requests for access or correction of personal information can be made by contacting our Privacy Officer.

6. Complaints and Concerns:
– If individuals have any concerns about how their personal information is handled by Physiatrix Wellness, they may contact our Privacy Officer to lodge a complaint.
– We will investigate complaints and take appropriate measures to address any privacy breaches or non-compliance with privacy laws.

7. Changes to this Privacy Policy:
– Physiatrix Wellness may review and update this Privacy Policy periodically to ensure compliance with applicable laws and best practices.
– Any changes to this Privacy Policy will be communicated on our website or by other means deemed appropriate.

Contact Information:
If you have any questions about this Privacy Policy or our privacy practices, please contact:

Privacy Officer
Physiatrix Wellness
1/6 Goodnight Pl,
 New Auckland, QLD, 4680
aby.d@physiatrixwellness.com